Visit of the Polignano a Mare Caves - Boat ride - skipper hire

We telephone the tour organiser as they said they offered free hotel pick up within their terms. I asked them as we were travelling from a long way awsy, if they could pick us up from the local train station, 10 mins from the boat departure point. He agreed to pick us up at the train station about 45 mins before the tour departs at 2pm. Our train was delayed so I messaged him agsin and asked if he could still collect us or if he could offer us another time that day or the following day. He said something about the sea being too rough, but then didn't offer us any alternative your as we only had one day left of our holiday. I asked instead if we could have a refund. He agreed. I later asked when I could expect the refund. He said "tomorrow". By afternoon the next day, I messaged him and said I had not received the refund and when could I expect this. He said "I will check". That was the last I heard from him. I never received the refund of £52. This is unfair and poor customer service. I would stay away from them as they only seem to want your money and not show you any courtesy when things go wrong due to no fault of our own.

This boat tour was one of my favorite things we did in Polignano a Mare. The boat ride and grottos were wonderful. It’s the perfect vantage point to see the cliff side towns from the sea. Staff was wonderful. To top it off, there’s a gorgeous beach amongst an ancient tower ruin right at the port. Had we not taken this tour I never would have found this stunning beach, which would have been a shame. Thanks for a wonderful experience!

Skipper preparato ,simpatico e servizio eccellente. Ci ha portato in tutti i punti e in tutte le grotte più belle. Grazie

La visite était parfaite, la petite musique sur le bateau aussi, rien à dire si ce n’est qu’on recommande à 100%. Nous avons même pu voir un dauphin

Leuke trip. Hebben een fijne middag gehad. Hebben Poligagno a Mare van de zeezijde mogen bewonderen.

Der Ausflug an sich war echt schön, unser Guide Miguel war sehr nett. Allerdings waren wir mit 2 anderen Gruppen am Boot (nicht wie angegeben "nur Ihre Gruppe") und dadurch war es etwas eng und unsere Gruppe konnte nicht zusammen sitzen. Snacks gab es auch keine. Aber ich würde den Trip dennoch weiterempfehlen. Man sieht vom Meer aus eine wunderbare Landschaft.