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9-Line Zipline Experience

|
Hakalau, United States

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Free Cancellation
up to 24 hours in advance
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icon2 hours 30 minutes  (Approx.)
Mobile ticket
iconOffered in: English
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

See the Big Island from a different angle on this 9-line zipline adventure that takes you over tree tops, waterfalls, and rivers. With four dual lines, you can even race a friend. With views of the Pacific Ocean from every platform, it’s the most scenic zipline experience on the island.
  • Soar across treetops, waterfalls, and rivers on 9 different ziplines
  • Enjoy incredible panoramic views: Most scenic zipline on the Big Island
  • All the necessary equipment is included: No need to provide anything
  • Soar in confidence under your guides' observation
Saved to wishlist!
Expertise of professional guides
Gratuities

Departure Point

31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • Must be 4-years-of-age or older to zip
  • Guests not zipping but accompanied by 2 or more paying zippers may access the garden and waterfalls for free
  • No refunds will be issued for no-shows or late arrivals
  • Zipping requires closed-toe shoes
  • Not recommended for pregnant women or people with back or neck problems.
  • Involves a small amount of walking on uneven surfaces
  • Weight limits: minimum 35 lbs; maximum 275 lbs
  • Not wheelchair accessible
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Umauma Falls Zipline & Rappel Experience

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9-Line Zipline Experience?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by 9-Line Zipline Experience.
Q:
What is the policy on sanitization during 9-Line Zipline Experience?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by 9-Line Zipline Experience.
Q:
What is the social distancing policy during 9-Line Zipline Experience?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9-Line Zipline Experience.
Q:
What measures are being taken to ensure staff health & safety during 9-Line Zipline Experience?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9-Line Zipline Experience.
Q:
What is the maximum group size during 9-Line Zipline Experience?
A:
This activity will have a maximum of 20 travelers.

See all safety measures taken by 9-Line Zipline Experience.

Traveler Photos

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See all 141

Traveler Tips


  • "If you go, it would be best to go via independent transportation because getting an uber/lyft there is easy, but getting one back is a little more challenging because the place is out in the country." See review

Reviews

5.0
star-5
255 Reviews
Reviews by Viator travelers
Showing 1-6 of 255 reviews
star-5
Fun, Fun , Fun
Julie_R
, Dec 2020
Awesome experience for my first time zip lining. The crew was super friendly and made me feel safe while enjoying the great scenery.
HelpfulHelpful
star-5
Terrific Zipline Experience
Myrna_O
, Feb 2020
The tour guides were excellent, friendly, attention to every safety detail and made everyone feel comfortable. It was my families first time zip lining and we had a great time. We highly recommend this tour. Thank you to Maitai, Sammy and Caleb.
HelpfulHelpful
star-5
Thrilling Adventure!
louanng202
, Dec 2019
The Umauma 9-Line Zipline Experience was fantastic! My family did another zipline in Maui, but by far this was the most fun and thrilling experience!!! The staffs were attentive to our 7, 10 and 15 yrs old children. Even our kids did up side down and many flips during several ziplining courses! Course 4 is our favorite!!! The views were breathtaking and amazing. Got it on video to show our families and friends back in Southern California. Can’t wait to come back! Would highly recommend this zipline!!!!!
HelpfulHelpful
star-5
Great experience!
mcorprew08
, Sep 2019
My wife and I decided to go with Umauma Falls because of the great reviews. We were not at all disappointed. The guides were knowledgeable, entertaining and above all, safety was their number one goal. If you go, it would be best to go via independent transportation because getting an uber/lyft there is easy, but getting one back is a little more challenging because the place is out in the country. After ziplining we toured the beautiful botanical garden. It is a very scenic and peaceful environment with the three tier waterfalls in the distance. There is a small gift shop that sells snacks, t-shirts etc. Umauma Falls was a wonderful experience and we encourage anyone who is in Hilo to check it out.
HelpfulHelpful
star-5
Awesome experience!
mjsim0ns
, Aug 2019
Breathtaking beautiful scenery on this well organised zip line! The guides were very friendly & helpful.
HelpfulHelpful
star-4
Scenic zipline
Global23349023560
, Jan 2019
Gorgeous location and friendly staff. Minimal walking between ziplines. But the wait at each station was a bit much, since every station is not manned. The same crew helps all zipliners and hence everyone has to wait until all in the group come across. This caused a 1.5- 2 hr to turn into a nearly 4 hr visit. Other than that it’s a fantastic place.
HelpfulHelpful

Product code: 26811P1

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