Buggy Tour in Jaco

1. Let me start by saying Nancy was the sweetest most hospitable tour guide who went out of her way to make a bad situation as comfortable as possible. 1. First the guys operating the front desk delayed our tour by 1 hour (things happen so we let that slide). 2. Next they ask us for a security deposit before our tour, now the tour details vaguely mentions a security deposit but they were intentional in NOT DISCLOSING how much in the tour listing because to our surprise it was $500.00 USD, Yes I said $500.00 USD. Most tourists would be turned off immediately if this information was disclosed up front hence why I said it was intentionally omitted. Not to mention what if someone arrives at the facility and doesn’t have $500.00 USD for a temporary deposit, then what? 3. The last straw for me was the negligence from the guy in front office staff, my husband and I were sent Out into the forest in the middle of the rainy season , into the highest parts of the mountains where the fog is super thick and forced to drive alongside other automobiles with NO HELMET (which is listed as something that was part of the package we purchased) or goggles for that matter. It literally pisses me off that anyone would be so negligent knowing you have to deal with dirt and rocks flying up from the guides ATV in front of you and A likely chance of rain pouring during this time of year. Luckily we were smart enough to bring a towel because we expected that we may get a little wet, little did we know that the towel would end up becoming our only protection from the elements since I had to keep using it to wipe my Husband’s face In the pouring rain just so he could see and prevent us from going off a cliff or running into vehicles coming in the opposite direction. Needless to say our tour was cut short and I’d never take another tour with this company or recommend them to anyone who actually values their life and safety.

The owner(manager) and the guide Enrique are both amazing! we actually went on 2 tours with them. And the restaurant El Tajo is EXCELLENT! A must visit! WE HAS 2 BUGGIES... FUN TIMES...SAFE RIDE

It was an amazing tour def recommend it and Enrique our guide was awesome also. I would do it again.

EXCELLENT TOUR! We saw toucans, monkeys, macaws, gorgeous electric blue colored butterflies and so much more! Our guide, Danny, was exceptional. We HIGHLY recommend this tour! Rick and Jackie Sarten Indiana, United States