Los Angeles Hop-On Hop-Off Double-Decker Bus Tour

No narrative through ear buds. No info regarding what was at stops. Missed several stops. Basically we rode a bus around town with no idea of what we were seeing.

That s*** was ghetto as hell I booked it for 2 days when I get there they tell me they're not going to be running the next day but they don't know why I stand there waiting for the bus talking to the guy to stand for 45 minutes after 45 minutes he says oh the bus just left it was right behind you when he knows I was waiting for the next bus f*** this s***. The only good thing was they gave me my money back

The bus was very clean. Wiped handles frequently. Drivers were very nice and helpful. During Covid so very few people on it. Marked well for social distancing. The downside was. We were told we could start your anywhere and tbecaise of our location they recommended a stop that was closed due to Covid so by the time we got hold of another person to talk to or “chat” to we didn’t get started til 2 hours late and didn’t have time to do much but wait. I would have liked stops to be better marked and a person more accessible if help was needed. Was going to do it in San Francisco next week. Now not sure

The whole experience. The education of the city and being able to jump off when you want and visit these sites and get back on to continue

tried to do both tours in a day we were told wrong start time for tours expected time at our first stop 30 mins later than expected.Waiting to long between buses and lot of time at transfer points .just missed 5pm bus from Hollywood so had to wait 70 mins for 6.30 bus to downtown only to couples so he took us to near our hotels . Summing up take the 2 day option especially if you due the downtown tour as well less of a rush.

-Buses were clean -The waiting time is between 30 to 40 minutes -Several routes covering large number of destinations

We were told that the bus stopped at our stop at 8am and 830 am. We were there at 7:40am so we wouldn't miss the first bus. It was pouring rain and cold. At 8:05am I called Viator and they said the bus would be there in 1 to 2 minutes and no later than 5. The bus came at almost 8:30. Cold and wet we got on the bus. You couldn't sit upstairs or you would be even wetter. The bus had as many leaks as a colander and no heat. Needless to say we were very upset. The driver was very nice and apologetic. If it weren't for him we would have given Viator a not so nice call. The driver did everything he could to make it pleasant. You couldn't see anything except through the windshield, so no pictures to show for it. We were miserable and asked how to get back to our hotel. He was very knowledgeable and we got onto another Viator bus to get us closer to our hotel and had to catch a city bus back to our hotel but were told hop on and hop off for 24 hrs thinking at least we could be back within an hr to the hotel but no we couldn't make it back on a Viator bus until about 6:30pm. I would have thought that it would have been cancelled and refunds given in this weather but don't let them fool you it's all about the money. Never again will I deal with this company and definitely wouldn't recommend it!! I even called the day before and asked if it would be cancelled if it rained and was told no that you can sit on the bottom it's covered but no mentioned of the roof leaking. The only full day in LA and we picked this crap! I

Where the bus was stopping was not clear (only few of the stops were sign-posted). Wouldn't have been a major issue if buses were really every 15-20mins; in fact, they were every 40-60 mins, so missing a bus was a big deal. And on 2 of the 3 routes, the audio commentary cut out for 2 sections. Turned out to be a very expensive, and not very effective 2-day bus ticket

It is a nice nice way to see Hollywood, Beberly Hills. The yellow rout was the best for me Venice Beach /Santa Monica pier are beautiful you can stay as long as you want.

We enjoyed touring LA on the bus, got off a few times and were lucky to be able to catch a bus without too much wait. One time we were rushing to get to the next stop and the bus stopped enroute to pick us up, with much thanks since my husband walks with a cane.