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Skip-the-line access to the Royal Palace of Madrid

star-3.53 Reviews
|
Madrid, Spain
Skip-the-line access to the Royal Palace of Madrid

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Number of travelers
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Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 to 2 hours  (Approx.)

Overview

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Skip-the-line entrance
Private transportation
Lunch
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Travelers will receive “no-wait” tickets for the museum via e-mail. Tickets will be sent 24 hours in advance (relative to the time of reservation).
  • Most travelers can participate
  • This is a no-wait entrance, but the security check is mandatory and travelers may have to wait to pass it.
  • OPERATED BY Incomingtosspain
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Skip-the-line access to the Royal Palace of Madrid?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    • Temperature checks for travelers upon arrival
    See all safety measures taken by Skip-the-line access to the Royal Palace of Madrid.
    Q:
    What is the policy on sanitization during Skip-the-line access to the Royal Palace of Madrid?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Skip-the-line access to the Royal Palace of Madrid.
    Q:
    What is the social distancing policy during Skip-the-line access to the Royal Palace of Madrid?
    A:The policies on social distancing are:

    • Social distancing enforced throughout experience
    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Skip-the-line access to the Royal Palace of Madrid.
    Q:
    What measures are being taken to ensure staff health & safety during Skip-the-line access to the Royal Palace of Madrid?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Skip-the-line access to the Royal Palace of Madrid.

    Reviews

    3.5
    star-3.5
    3 Reviews
    4 stars
    0
    3 stars
    0
    2 stars
    0

    Reviews by Viator travelers

    Showing 1-3 of 3 reviews
    star-5
    Majestueux
    LUCIE_F
    , Oct 2021
    Accès très rapide. Impressionné par la grandeur du palais. Des salles très jolies et très différentes les unes des autres. De très jolis lustres , le mobilier est également joli. L’utilisation d’un audio guide est très appréciée voire indispensable pour bien s’imprégner du lieu . Visite incontournable.
    icon Response from Host , Oct 2021
    Nous sommes heureux que vous ayez apprécié votre visite et nous espérons vous revoir bientôt. Merci beaucoup pour votre visite.
    star-5
    Muy recomendable
    FERNANDA_A
    , Aug 2021
    Fantástico !! Un lujo de visita , además de la comodidad de no tener que esperar la cola!! .Recomendable 100%
    icon Response from Host , Aug 2021
    Buenos días, Estamos encantados de leer este comentario, nos alegramos de que su experiencia fuera exitosa. Esperamos verle de nuevo. Un cordial saludo, Incoming to Spain
    star-1
    Pas recommandable
    Faride_B
    , Apr 2021
    Impossible de rentrer avec les billets Viator, apres des tentatives veines de contacts par téléphone et mail de Viator, nous avons dû acheter des billets sur place pour accéder au Palais.
    icon Response from Host , Apr 2021
    Cher Clients, On est dessole de savoir votre mauvais experiance. Nous avons envoye votre billets pour e mail 24 heures d avance. que vous aviez la possibiliter de utilizer normalment. Mailleur salutations. Ernesto

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