Haleakala Express Self-Guided Bike Tour with Bike Maui

Wonderful tour operator a very relaxing fun smooth ride! My family had an amazing time with each one of our own pace and got to enjoy the views and ride without any issues

We booked this tour 2 days advance in as Maui started lock-down. We were wondered what would happen to our booking since we didn't receive any response from the message we sent to Viator. Fortunately the tour is open when we got there. The check-in process is quick and easy. Staff from Bike Maui were nice and helpful. The bike ride was wonderful, with amazing views and easy route. It doesn't demand much physical strength. I would recommend to anyone who visit Maui.

We really did have a great time on the tour. The equipment was excellent, and the tour guide gave a great ride up the mountain. He was very funny and engaging. Once we left and rode down, the views were spectacular, and it was great to be able to go at our own pace. The reason I gave only 3 stars is because the company absolutely did not meet what their description said it would. The description clearly says we will go to the summit, and then afterwards, come back down to the launch point. My wife and I picked this company because of their promise to go to the summit. We were incredibly disappointed that we didn't get to do this, and honestly would have picked a different operator had we known they wouldn't fulfill their description- since that is what we paid for! When we arrive and they told us that, we explained the issue, but they were unable or unwilling to remedy. So we were stuck with it since we had already paid in full. If you are looking simply for the downhill ride, you won't go wrong here. Because the service was really good. but If you want to go to the crater, then do not use this company.