Capri Day Trip with Lunch from Naples

The driver was over 39 minutes late to the hotel. The guide seemed to be bothered when we needed help. This was not the service I was used to with Viator.

Capri is a must see if you’re around the Napoli region, and I do believe that doing this tour is the best value for money, and the best way to see so much of Capri, in such a short space of time, but I have been on this tour twice, and both times were as hectic as each other. Because the tour grams so much in, you don’t get an awful lot of time to spend at each spot, which is a shame, because Capri is beautiful. The guide could have been more informative, and it’s quite chaotic if your in a larger group, but if you’re looking for the most cost effective way to do this trip, then I’d say it’s worthwhile.

This trip started with some confusion on the part of the operator. Although it was paid for in June, I didn’t get any communication from them via email. The night before, I asked the hotel desk staff to confirm hotel pickup—which is what was on my voucher. (Pickup and drop off). The person from the tour agency initially threatened to cancel me. But they relented. Pickup happened and I was transported to the Pier for the ferry to Capri. I met my guide Ana. She told me she had a large family from Sicily, gave me a ticket and told me to board the boat and meet her at Pier 1 in Capri. So I did. Once there, she reassigned me to two wonderful brothers, Fabrizzio and Domingo. They spoke excellent English, and several other languages. My new group was more international, younger and with less mobility issues than the first group. I was upcharged €25 for a boat tour of Capri. But, the Captain was Genaro, who is a local legend. The day was spectacular. My included lunch was quite good and Domingo directed us to toilets at each new stop, and informed us about points of interest. It was all beautifully orchestrated despite the chaotic start. I did let the brothers know I wanted to be picked up at the Pier and returned to my hotel. It’s only a little past a mile, but I knew I would be ready to not deal with GPS after a day in the sun. Supposedly Domingo called ahead, and I am certain he had no reason to be other than truthful. But, when I arrived at the Pier, it was late, hot, and I was tired. I wasted 25 minutes walking around looking for the driver at the appointed place, and every other possible place. Finally, no one was at the Pier and I started walking. GPS was dicey and had my phone lost charge I would have been forced to get a cab. I once again had the front desk call this company and they were both dismissive and argumentative. Clearly, the home office had no intention of dispatching a driver. And had they told me so, I would have been prepared. This chaotic end of the day is precisely what I should have expected given the start of the day. I don’t like to be lied to, argued with, and endlessly surprised when I’m paying for the experience. The brothers were 5+ stars, and Capri is the best excursion one could hope to make in this area. Whoever is working at the office booking and scheduling needs to be fired. That’s the only reason this isn’t 5 stars. Some older tourist will eventually have an issue being deserted at the Pier.

Disappointed that we did not get to go inside the Blue Grotto! Also, there’s no beach, except at the pier, where the boats are docked, so obviously not good to swim! No real beach in Capri. The tour guide was fantastic! Next time I won’t schedule a tour, but arrange at the island a private tour to Blue Grotto in a small boat that can actually go inside the Grotto. I thought that was what I had paid for! This tour deceived us!

Capri is a beautiful island, well worth a visit, would love to go back. The chair lift was very peaceful and takes you to the top of the island, with stunning views. Lunch was provided, which was very nice, pizza, salad and icecream. Only down side to visit would of liked to have stayed a little longer as time went really quickly and felt rushed and didn't see all of the island.

Our guide was great - unfortunately I cannot remember his name. He was excellent with his knowledge of the island and the places to see. Lunch was great as well. The sea was rough in the morning we went soil you suffer from seas sickness I would take some tablets. I would recommend this trip if you visit Naples.

A trip is rather interesting, we have visited main sights of both Anacapri and Capri, but a local guide was giving not much information, mostly we had our free time. Lunch was not bad, not good.

Before leaving we had 1guide, arrived at Capri an other one appeared "Peppe", he kept us 2 to join another group ??? So We wasted 1/2h to wait for another small bus in the middle of noise ,crowd etc. He insisted a lot for extra visits and when we told him that we were n't very pleased , his only answer was that he was "the King here "... King of stupidy as for us ! Globally what a mess, Capri doesn't deserve it .

Very good guides (Anna and Pepe), good organization, flexibility and almost 😋 enough of free time to look around, so ...

This trip is massively overpriced and enjoyable. Capri is beautiful so I recommend visiting but defiantly chose a different tour operator. The description is incorrect, and to add to this the guide spent more time drumming up business and selling other packages to people on the boat than providing a service to the pre-paid customers. I guess they feel they have your money so they need not bother with you any more. The 'Highlights include' section is uninformative at best and lies at worst: we waited for an hour to get what should of been a minivan to Anacapri, we only had 40 mins to explore Anacapri, we had the worst 2 course lunch of our entire holiday, we then waited another 50 mins for another bus/van, there was no guided tour to the gardens - just instructions to rush as it was 15mins there 15mins back and we only had 35 mins before we had to cue for another bus. - A massive disappointment at a massive cost!