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World Trade Center Tour with 911 Museum & Observatory Skip-the-Line Access

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New York, United States
World Trade Center Tour with 911 Museum & Observatory Skip-the-Line Access

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours  (Approx.)
Mobile ticket
iconOffered in: English


Among the most significant moments in recent American history are the tragic events of September 11, 2001. Uncover the history of this devastating event on this guided World Trade Center walking tour. Follow the story of that fateful day, learn about the heroic actions of first responders, and visit the must-see National 911 Memorial Museum—with skip-the-line admission included. End your tour with a visit to One World Observatory, where you can take in unparalleled views of the New York City skyline.
  • Explore World Trade Center complex—and Memorial Plaza—on a small-group tour
  • Uncover the history of September 11, 2001, with a guide to lead the way
  • Don't get lost in the crowd on this intimate tour, capped at 15 travelers
  • Entry to the September 11 Museum and One World Trade Observatory is included
Saved to wishlist!
Narrated 2-Hour Walking Tour using Extra Large Visuals
9/11 Museum Skip the Ticket Line Access
One World Observatory Skip the Ticket Line Access
All Fees and Taxes
Gratuities (Welcomed and Appreciated)

Departure Point

20 Dey St, New York, NY 10007, USA

The entrance to this Starbucks is located on Dey Street between Broadway and Church Street. Your tour greeter will be holding a white tour flag in front of the Starbucks. Please arrive 15 minutes before your scheduled tour to check in.

Return Details

911 Greenwich St, New York, NY 10006, USA
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Well organized
  • This tour is copyrighted
  • Most travelers can participate
  • Proof of vaccination is required to visit 9/11 museum and One World Observatory
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Thermo Sage, Inc
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What measures are being taken to ensure staff health & safety during World Trade Center Tour with 911 Museum & Observatory Skip-the-Line Access?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by World Trade Center Tour with 911 Museum & Observatory Skip-the-Line Access.

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17 Reviews
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Reviews by Viator travelers

Showing 1-10 of 17 reviews
Best tour ever!
, Oct 2021
Our guide was the best! So glad we did this! Great details that were unknown to most and sights we wouldn’t have seen! He was able to answer all our questions too!
Andrew's personnel...
, Sep 2021
Andrew's personnel stories about 911. Our group was small. We enjoyed our guides narration. Andrew helped us with directions and I feel like he went above and beyond.
Three part 911 tour
, Sep 2021
Andrew our tour operator did a great job explaining the entire history of 911. The walking part of the tour was easy as we would walk for awhile, then he had certain places where we could sit. The large laminated pictures he used was helpful. The museum showed us the reality of 911 and the freedom tower showed us the future. We would recommend this tour to anyone, all ages.
Great trip for whole family
, Jul 2021
Our guide, Andrew was excellent. The tour and museum were moving and informative. He brought a personal touch to the tour making it even more interesting. The observation experience was amazing!
Highly recommended
, Jul 2021
Most memorable tour we have done. Our tour guide Andrew was very friendly and knowledgeable. He answered every question. Kid friendly tour. Guided touring was worth it if you are here for the first time and want to know all the events that occurred around world trade center.
Wonderful tour!
, Jul 2021
Our guide, Andrew was a patient, knowledgeable and patient guide! Loved this tour! would definitely recommend !
World Trade Center
, Apr 2021
Our tour was fabulous as our guide showed us many monunmets around World Trade Center like fountain honoring American Express employees , and views from all around . He explained to us details about oculus and it was beautiful tour !!!
Most impactful and worthwhile experience
, Nov 2019
My wife and I booked this tour before coming out to NY. We were lucky to have Andrew as our tour guide walking us around and showing us really important and memorable things that we couldn't couldn't have seen or known about on our own. It was a luxury to have a native New Yorker walk us around and relive that day with the extra large photographs he carried and shared with us so it was easy to see the before, during and after all from the same spot. One of the best tours my wife and I have ever taken. Thank you.
, Aug 2019
A visit to the 911 museum and 1 World Trade Center leaves on very humbled. Emotions run high and tears must be choked back throughout as you listen to the details and see the photos of this horrible day in history. Yet it is something that we had to do. A must to pay respect to all who paid the ultimate sacrifice as an innocent victim, a hero law enforcement or fire fighter or EMS that tried to save lives or anyone who did whatever they could to assist. The list is long. That day on 9/11 is burned in our minds. The visit this August 2019 shall ever remain burned in our minds as well. God Bless all and God Bless America. Never Forget :(
World Trade Center Tour with 911 Museum and World Observatory tickets
, Aug 2019
Andrew was awesome with our tour. We had a young child with us and he was very open to dealing with his questions and you really felt he gave extra attention to the him. We really felt he gave us an extra mile of attention to our tour. Thanks so much Andrew!

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