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Atv , Ziplines and cenote swim jungle adventure

star-11 Review
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Playa del Carmen, Mexico
Atv , Ziplines and cenote swim jungle adventure

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
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icon3 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Zipline security
Atv driving
Cenote swim
Air-conditioned vehicle
Lockers
Photo
Souvenir
Snacks
Soda/Pop

Departure Point

Traveler pickup is offered
The time of pick up will be send 48 to 24 prior the tour.

  • Confirmation will be received at time of booking
  • Infants must sit on laps
  • Infant seats available
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • Not wheelchair accessible
  • This tour/activity will have a maximum of 100 travelers
  • OPERATED BY Tulum Coba Tour 4x1

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the maximum group size during Atv , Ziplines and cenote swim jungle adventure ?
A:This activity will have a maximum of 100 travelers.

See all safety measures taken by Atv , Ziplines and cenote swim jungle adventure .

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Reviews by Viator travelers

Showing 1 of 1 review
star-1
Complete Ripoff
Izzy
, Jun 2021
Do not waste your money on this excursion. It is a ripoff. Although this tour is advertised as 3 hours, it will take almost a whole day. Our group was picked up at 11:15am and although we were not able to complete the tour…we did not return home (30 minutes away) until 5:30pm. We spent hours waiting around. And likely would have gotten home around 8 or 9 if we completed the tour. We lost an entire vacation day. 1. Ziplining- The description on the website is inaccurate. It states that you will zip line between trees through the jungle. However, when questioned, the guide acknowledged that this was not true and stated that they did not know how to change the information on Viator’s website. You DO NOT get to zip line through trees. Instead there is one zip line over a cenote with the only option being to zip line and drop into the water. If you’re not comfortable jumping into the water…then you will have zero opportunity to zip line. Again, the local tour guide is aware that this is an issue but are using the excuse that they don’t know how to change the website description to remove zip lining from the tour. 2. ATV- If you’re doing this tour alone, you will be able to ride the ATV. However, because we were a group of 11 we were informed that this would be a shared ride with one person riding with a tour guide. This information is not provided on the website and you are charged the same price as a single rider. They did send an email the night before the tour with the pick up time in which they mention shared rides…but this was small print that we did not notice. Again, there is no mention of this prior to booking or after booking…just on the pick up email the night before. In addition, our group waited over two hours for the ATVs (we asked to leave after waiting for so long). We were told that all the single riders ride first. The pictures are also misleading. The pictures suggest that you will be riding through different terrains, but this is more of a track on a farm where you ride around in a circle. 3. Cenote-Our group was taken to two cenotes. 4. Discriminatory practices- the tour guide was able to communicate in English until we expressed our concerns about the tour. They then pretended that they did not understand English. Someone in our group understood Spanish and heard the local guides stating to continue speaking to us in Spanish because we wouldn’t understand. They then proceeded to laugh and make jokes at our expense. They refused to provide a refund, despite admitting that the tour was not as advertised and the fact that we could not complete the tour.

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