Departure & Return
Hotel pick-up is offered for this tour only. Note: if you are on a hostel or Airbnb accommodation, we cannot guarantee pick-up at the door. Once your purchase is complete we will organize the pick-up arrangements. Pick ups from Cancun from 06:00 am-07:00 am, Pick ups from Playa del Carmen 07:00 am -08:00 am, Pick ups from Tulum round 09:00 am
|Monday - Sunday:||07:00 AM - 02:00 PM|
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infant seats available
- Not recommended for travelers with back problems
- No heart problems or other serious medical conditions
- physical impared
- Travelers should have a moderate physical fitness level
- This tour/activity will have a maximum of 12 travelers
- OPERATED BY Ocean Tours Mexico
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
Frequently Asked Questions
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum Ruins & Cenotes Discovery .