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Xplor Park All-Inclusive Admission

star-4.5267 Reviews
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Playa del Carmen, Mexico
Xplor Park All-Inclusive Admission

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 hours  (Approx.)
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

Enjoy a day of Riviera Maya adventure at Xplor Park with all-inclusive access to underground river trips, amphibious vehicle trails, and zip lines. Paddle, swim, drive, and soar: all equipment is provided, along with dressing rooms and secure lockers. You’ll have the whole day to explore the park at your own pace, with a break to refuel with a lunch buffet, smoothies, and juice.
  • Admission to Xplor Park Riviera Maya
  • Drive an amphibious vehicle
  • Paddle an underground river
  • Swim through a cave
  • Clip into a 14-line zipline course
  • Lunch and drinks included (non-alcoholic)
Saved to wishlist!
Access to 2 river circuits to paddle on rafts
Access to two circuits with 14 ziplines
Amphibious vehicles use
Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
Locker for two
Souvenir (available to purchase)
Hotel pickup and drop-off
Photos

Departure Time

9:00 AM

Ticket Redemption Point

Xplor, Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico
Make your way to Xplor Park, just outside of Playa del Carmen in the Riviera Maya. Your all-inclusive ticket will get you access to the park’s facilities throughout the day, as well as the chance to try all four of Xplor’s adventure options.

Get behind the wheel of an amphibious vehicle to drive above and below-ground trails, then paddle a raft through an underground river. Head to the treetops to try a 14-line zipline, hitting speeds of up to 19 miles per hour (30 kph) on your way through the course, ending the circuit with a splash and a water landing. Keep swimming through a series of caves, grottos, and sinkholes, floating just beneath a cavern roof that’s bristling with stalactites. 

When you’re ready for a break, simply head to the onsite restaurant for a buffet lunch with unlimited smoothies and juice, the perfect fuel for an afternoon of active fun. Each activity takes roughly 45 minutes, so you’ll have plenty of time to enjoy the rest of the park (or just relax in a hammock) before the day concludes.
Itinerary
Stop At:  
Xplor
Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included. Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers.
Duration: 6 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Not recommended for travelers with back problems
  • As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
  • The minimum age recommended is 5 years. Children aged 5 to 11 pay half the adult ticket (must show ID at the ticket office)
  • Children over 55” m but under 12 years of age, must present identification to verify their age. Children must be accompanied by an adult.
  • Bring insect repellent free of the following chemicals to be use in the Park: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane
  • Bring cash for incredible souvenirs purchasing.
  • The park operates in all weather conditions, Please wear comfortable clothes and watershoes. It is recommended to bring a change of clothes.
  • Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 27 inches (68 cm)
  • You can get to the park by using the local transportation system "Colectivo" or by taxi.
  • It is not possible to make the change of date the same day of your visit
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Travelers should have a moderate physical fitness level
  • OPERATED BY Grupo Xcaret

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Xplor Park All-Inclusive Admission ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Xplor Park All-Inclusive Admission .
Q:
What is the policy on sanitization during Xplor Park All-Inclusive Admission ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Xplor Park All-Inclusive Admission .
Q:
What is the social distancing policy during Xplor Park All-Inclusive Admission ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Xplor Park All-Inclusive Admission .
Q:
What measures are being taken to ensure staff health & safety during Xplor Park All-Inclusive Admission ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Xplor Park All-Inclusive Admission .

Traveler Photos

Reviews

4.5
star-4.5
267 Reviews

Reviews by Viator travelers

Showing 1-7 of 267 reviews
star-1
Beware low staff high capacity ripoff
Ryan_K
, Aug 2021
Got there with all inclusive plan , restaurant by 1230 was out of food , they had lightning storm but sent people ziplining down the wires as lightning was striking near the lines but did not care refused any refunds , they were at 30percent staff but oversold the tickets so out of 9 activities , 3 were closed and was taking 4 hrs to do one activity , they are all aboit the money and ripped me off then viator would not return calls or emails also regarding s refund , i paid for all inclusive tx with meal plan and recieved nothing but a monsoon with lightning bolts !!!!
icon Response from Host , Aug 2021
Dear visitor, We thank you for sharing your experience with us. We are sorry Xplor Park park did not live up to your expectations. Due to weather conditions every park has it´s own protocol to close some activities for a limited time in order to guarantee your own security. For Grupo Xcaret your safety and integrity in all our attractions is our top priority. Our buffet restaurant ""El Troglodita"" is available 11:00 am - 5:00 pm, so our restaurant service serves food for all out visitors during the lunch time constantly. We will share your comments throughout our company in order to continue improving. We hope you give us the opportunity of visiting us again in the future at any of our parks and tours. Kind regards, LLuvia R. Grupo Xcaret - B2B Customer Service
star-4
Great place.....But beware!
John_H
, Aug 2021
Soo many ziplines are included, this place is a very large park. Think of it as a theme park. The ziplines are doubled so a very safe experience. The atv or offroad vehicles are almost in a track. There is a lot of supervision, and they don't want you to go very fast. The underground caves are a real bonus when you get to drive your ATV through them. I hate long lines, there are a few in the beginning unfortunately, but if you go early in the morning you may be able to avoid. If you hate crowds like a theme park this is not an excursion for you. I would also recommend you being in good shape, as the stairs and ramps at this place are pretty intense. Not recommended if you have limited mobility. Bum leg or trouble walking upstairs for 20-30 flights of stairs...no joke. I had the inclusive lunch...was not impressed with the buffet, some of my meat tasted old. Not much flavor or spices, very bland. Other than that its really an interesting park. I love the cave swimming in the very cool water.
1 traveler found this review helpful
star-5
2 guys from Texas enjoying Xplor
Terry_M
, Jun 2021
It was rainy but the park was open. It was a fun filled day with ziplining, rafting, restaurant and gift stores.
1 traveler found this review helpful
star-5
Safe & Comfortable Day of ADVENTURE !
aronkdaniels
, May 2021
Purchased via Viator app. What an amazing experience from start to finish. During Covid they had so many measures in place from temp checks to sanitizing stations to requiring masks in public spaces, it made for a very comfortable experience. Ziplining is incredible !! Swimming in the underwater caves was surreal, plenty of perfect photo ops and water was clear and cool to allow for a break from the Mexican sun. Driving the off road vehicle was surprisingly exciting, the course was much longer than anticipated and takes you underground, across bridges, and through tunnels as well as the jungle - a bumpy yet exhilarating ride !! Enjoyed the freshly made fruit drinks to refresh, and found the buffet to offer abundant/fresh choices. Overall it was thrilling and very highly recommended.
star-2
Tour was fun, but really not a place...
Stacey O
, Apr 2017
Tour was fun, but really not a place to spend the whole day. The best part is the zipline. The ATV's are boring and the underwater cave is so jam packed, it is like bumper cars. Lunch was bananas and cookies. Also DO NOT BOOK ON VIATOR. It is much less expensive at the venue and and the 'price match' is a joke.
5 travelers found this review helpful
star-5
This park is very well done, well...
J G
, Apr 2017
This park is very well done, well managed and has very helpful staff at all areas of the park. Park is clean, easy to navigate and a welcoming environment. Each attraction was well done and a bunch of fun.
2 travelers found this review helpful
star-4
We were a momma and her two...
Cynthia J
, Oct 2016
We were a momma and her two daughters and had a great time. I would guess the boys would give 5 stars. It is reasonable for our Colorado Zip lines are less interesting and much more expensive. Expect crowds and waiting in line but we enjoyed the underground boat, zip lines, and the vehicle trail that zips through tunnels, bumps and bends. 5 star for probably ages 5-12 kids. 4 for older kids and adults.
1 traveler found this review helpful

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