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Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv

star-3.53 Reviews
|
Asenovgrad, Bulgaria
Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv

From $46.04

Price varies by group size

Lowest Price Guarantee

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon8 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 7 more
Good for avoiding crowds
Instant Confirmation

Overview

  • Enjoy a day away from the hustle and bustle of the city
  • Enjoy fantastic aerial views
  • Excellent value for money
Saved to wishlist!
Transportation with pick up & drop off (if the privately-guided option is chosen)
Professional local guide (if the privately-guided option is chosen)
All entrance fees (if the privately-guided option is chosen)
Personalized e-guide with all sights info for your convenience and guiding on the spots
Private expenses & insurance
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Asenova Krepost , 4230 Asenovgrad, Bulgaria

For all self-guided bookings

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

Privately guided
1/1/2020 - 11/14/2022
Monday - Sunday:07:00 AM - 05:00 PM
Self-guided
5/12/2020 - 11/14/2022
Monday - Sunday:07:00 AM - 05:00 PM

After booking, the operator will contact you about pickup time.

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Visit Bulgaria On
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv.
Q:
What is the social distancing policy during Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv.
Q:
What measures are being taken to ensure staff health & safety during Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Private 1-day Trip To Wonderful Bridges-Bachkovo-Asen's Fortress from Plovdiv.

Reviews

3.5
star-3.5
3 Reviews
4 stars
0
3 stars
0
2 stars
0

Reviews by Viator travelers

Showing 1 of 3 reviews
star-1
*SCAM ALERT* this is not a tour
Shaun
, Jul 2021
**SCAM ALERT** DO NOT BOOK THIS TOUR Once we booked, operator asked for 180€ more for transportation. The tour operator was very rude and unprofessional. Would not cancel the reservation, so we ended up pay 93 USD for a google document. The document was sent via message at 7am on the day of the tour. We didn’t end up with a tour. We got NOTHING No tour, no information, no customer service. We asked for a refund as the tour includes nothing but a google document. The tour operator offered an $18 refund, as he said hard work was put into planning the tour. Tour was booked at 9pm the day before and contacted operator at 9:30pm (30min later) after we received a message for 180€ more for transportation. Viator can not issue a refund as the money was sent to the tour operator. Please avoid this Bulgarian SCAM at all cost. Take your business elsewhere
icon Response from Host , Sep 2021
Hello Shaun, You really know how to mislead other customers. But of course everyone has got own opinion. And now I share with you our answer but my tone and attitude will be professional as we do not answer with the same to what we got from you: First, you were on the phone with our support very late at night on the day before your tour several times asking for a refund because you did not read carefully. Second, our staff on spot is the one who leads you but you need to reach the sights as you booked the self-guided option without any transport. That's very clear too and you perfectly know it. Third, we advised you the price for a privately-guided tour which means with transport and the guide/driver constantly with you. Which was about 20% less than the original price of this option which you could check online too. Fourth, your attitude is one of a customer who made a mistake and despite our efforts to help you the only thing you needed is your money back when all your organization was in place and made with our people. Fifth, on the day of the tour you did not arrive at the locations and you were a no-show. In the end you were partially refunded as you also state in your writing. Given all this, my advise to everyone who reads this is the following: if you do have a car or any type of transportation, do book the self-guided tour option of this tour. If you do not have a car or any type of transportation, do book the privately-guided option of this tour. And for you Shaun, we can make the following: next time when you are around, please let us know, rent your own car and have the tour option you booked and did not use. After that I shall ask you for your opinion again and you can share it. Best regards, Hristo

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