Departure & Return
Meet our Guides at the blue gated entrance to Dock/Pantalan 3 in the Puerto Colòn Marina 15 minutes before departure time. We do not have an office. In respect to all of our guests the boat leaves on time. Guests that are late do not receive a refund. You DO NOT need to print the ticket.
Return DetailsReturns to original departure point
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Confirmation is automatic - if we must reschedule (bad weather, not enough guests) we will call you to arrange an alternative.
- Guides speak; English and Spanish
- Guest restrictions: infants and children under 3 year of age, pregnancies, back or neck problems, mobility problems, recent surgeries, over 130kg.
- Subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or refund
- Near public transportation
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 10 travelers
- OPERATED BY Whale Watch Tenerife
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Hand sanitizer available to travelers and staff
- Gear/equipment sanitized between use
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
- Guides required to regularly wash hands