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Tulum Private Transportation From-To Cancun Airport

star-4.5125 Reviews
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Badge of Excellence
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Tulum, Mexico
Tulum Private Transportation From-To Cancun Airport

From $59.50

Price varies by group size

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Number of travelers
1 traveler2 travelers3 travelers4 travelers5 travelers6 travelers7 travelers8 travelers
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour 30 minutes to 4 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Operators have paid Viator more to have their experiences featured here

Overview

Avoid the hassle of arranging a taxi or shuttle after arriving at Cancun's airport by pre-booking a private transfer for just you and your party. You can choose from either a one-way transfer or book a round-trip package for added convenience. Vehicles for parties of up to eight passengers are available.
  • Save time by pre-booking your airport transfers
  • One-way and round-trip options are available
  • Private transfer for just you and your party
  • Travel in the comfort of an air-conditioned vehicle
Saved to wishlist!
All taxes, fees and handling charges
Hotel/port pickup and drop-off
Pickup and drop-off from designated meeting points
Private tour
Transport by private vehicle
Food and drinks, unless specified

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  • Tulum , Tulum, Tulum, Yucatan Peninsula

    Tulum

  • Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico

    Cancun International Airport

  • Cancun Airport to ANY destination in Tulum
    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • At time of booking, Passengers that arrive to Cancun Airport must provide the following information at time of booking: airline name, flight arrival time, flight number, departure city
    • At the time of booking, Passengers that depart to Cancun Airport must provide the following information at time of booking: airline name, flight departure time, flight number, arrival city
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Infants must sit on laps
    • Infant seats available
    • Transportation is wheelchair accessible
    • Surfaces are wheelchair accessible
    • Most travelers can participate
    • This is a private tour/activity. Only your group will participate
    • OPERATED BY eTransfers
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Tulum Private Transportation From-To Cancun Airport?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    See all safety measures taken by Tulum Private Transportation From-To Cancun Airport.
    Q:
    What is the policy on sanitization during Tulum Private Transportation From-To Cancun Airport?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Tulum Private Transportation From-To Cancun Airport.
    Q:
    What is the social distancing policy during Tulum Private Transportation From-To Cancun Airport?
    A:The policies on social distancing are:

    • Social distancing enforced throughout experience
    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Tulum Private Transportation From-To Cancun Airport.
    Q:
    What measures are being taken to ensure staff health & safety during Tulum Private Transportation From-To Cancun Airport?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Tulum Private Transportation From-To Cancun Airport.

    Reviews

    4.5
    star-4.5
    125 Reviews

    Reviews by Viator travelers

    We perform checks on reviews

    Showing 1-10 of 125 reviews
    star-5
    Excellent
    Bria_W
    , Jun 2022
    It was a great experience and the driver provided great customer service. We were immediately assisted after coming off of the plane.
    star-5
    Awesome customer service
    Eian_W
    , Jun 2022
    The staff was exactly were they said they would be when my flight came in, and the wait time for the shuttle was less than 15 min. The customer service was amazing every time I come to Cancun/Tulum I will most definitely use them. Thanks to the staff for making the beginning of my experience a easy transition!
    star-5
    A safe and wonderful experience
    Joseph_M
    , Jun 2022
    This was my first trip to Mexico, so safety from me and my family was of the up most importance. E transfers was expert with communication, timeliness, and took great care of me and my family and getting to and from our resort. I highly recommend using E transfers.
    star-5
    Book it now!
    Mireya_R
    , May 2022
    Would recommend 10/10! The company that did our transfer was eTransfers in Cancun and our transfer was to Tulum. They have a WhatsApp contact that is very communicative. The day we departed, our flight was delayed so I sent them a quick message and they immediately acknowledged. Upon arrival, they sent a message letting me know their company rep was waiting and where. Salvador was the rep and was so kind. Our driver, Ricardo, was absolutely the best. We asked him if he wouldn’t mind stopping by a gas station so we can buy bottled water before getting to our airbnb and he didn’t hesitate to say yes. The communication was just as excellent for our pickup to go back home. Driver Dennis was punctual and we arrived with plenty of time to the airport. Our arrival flight got there at 12:30am and we arrived in tulum around 2:30am. Our return flight departed at 7am and we were picked up at 3am. Not once did we feel unsafe. If we are ever back in the Cancun area, I would not hesitate to book with the company!
    star-4
    Overall Good
    Jaclynn_W
    , May 2022
    Overall it was a good experience, but they were disorganized. We arrived in Cancun expecting to have transportation ready (since we gave all flight information and confirmations). Instead, we showed up and had to wait 25 minutes for a car to come because they "didn't have record of our arrival" and I had to prove my payment/verification several times. Apart from that, it was nice to have transportation back to the airport and they were accommodating when we had to change the pickup a few times.
    star-2
    Return car back to the...
    John_N
    , May 2022
    Return car back to the airport was over an hour late, almost missed my flight. Literally ran to the gate.
    star-3
    Not Genuine in it for the money but you will get to the airport
    Jayda_G
    , May 2022
    The driver was a man and he was polite at first. He arrived on time, put our luggages in the van, and he drove us to the airport within a timely manner. Once we arrived to our terminal he took our luggage out of the van. Then he became rude he demanded a tip but I ran out of cash. I asked if I can send him money. He got upset walked away and said why can’t you tip then he pulled off.
    star-5
    Great service
    Naomi_R
    , Apr 2022
    Service provided as annonced. Great communication. Easy to find transporter. Friendly and courteous employees.
    1 traveler found this review helpful
    star-5
    GREAT!
    Charlotte_W
    , Apr 2022
    This private transportation was great. We got picked up to and from our AirBnB to avoid the hassle of the ADO bus & I’m sooo happy we did because taxis in Tulum are extremely expensive. The convenience of this was worth the money!
    star-5
    Good Experience.
    Joaquin_M
    , Apr 2022
    Efficient, on time, and pleasant...can't ask for much more in a ride. The operator communicated with me clearly over WhatsApp and Viator, and the driver was nice, ad easy going.
    star-5
    Recommend, great service!
    Anonymous
    , Apr 2022
    Our driver was friendly and punctual, he got us to the airport on time and safely. He was able to stop for us to get food on the way to the airport. Definitely would recommend!
    star-5
    Good Transpo Service.
    Alexis_C
    , Apr 2022
    The staff was courteous and professional. They arrived on time and even made stops as requested for bathroom and beer breaks. 10/10
    2 travelers found this review helpful
    star-5
    Decent
    Laquasia_B
    , Apr 2022
    Great service although finding them at airport was madness. They got us safely to our destination and in great timing!
    star-5
    Highly recommend. On time and smooth process
    mackenzie_m
    , Mar 2022
    Clear communication. Driver arrived 10 minutes early and I received a WhatsApp message that they arrived. We will definitely use this service again.
    star-3
    Frustrating start
    Jeffrey_V
    , Mar 2022
    Shuttle took 45 minutes to arrive after it was called- shuttle liaison was lovely and the issues out of his control. Nonetheless they were scrambling and had to get a new shuttle driver in the end after 25 minutes of waiting for the first. The supervisor was rude and said that “sometimes you wait 30 minutes and it is what it is”. Once we were in the car the drive was smooth and safe.
    1 traveler found this review helpful
    star-5
    Highly recommend
    anila_p
    , Mar 2022
    Driver was prompt in picking us up. We had a great time with Carlos. Definitely recommend their service!
    2 travelers found this review helpful
    star-2
    Excessively long wait time
    Sophia_H
    , Mar 2022
    Booked a taxi pickup at Cancun after a long flight. Had to wait over an hour after the first driver declared himself too tired to drive me. Be prepared, if you use this service,to wait a very long time before you are safely driven to your destination. The poor rating is for the wait time and lack of preparedness from the Viator operatives.
    star-5
    Prompt and courteous service
    drlanapetru
    , Mar 2022
    Our driver was amazing a was willing to stop on our way to the airport. We felt welcome and safe and he was great with the toddler traveling with us.
    star-2
    Private transfer wasn’t private.
    Vivian_B
    , Mar 2022
    Viator was response, however, I was disappointed that we didn’t get an appropriate refund for the mistakes in our reservation on behalf of the other company. We booked a private transfer that didn’t end up being private
    1 traveler found this review helpful
    star-5
    THE BEST
    Sara_M
    , Mar 2022
    Super reliable! Showed up early. Offered me water. Asked if I was comfortable. Very friendly and I felt super safe traveling solo!

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