Zion National Park Self Driving Tour

We don’t really understand your review — please give us a call ASAP. From our records, there were no calls at 11:37 (or from the number attached to your account). Perhaps you called TripAdvisor or Viator and not us. We can also see that the password email and text message were sent to you on time. (Please check your spam folder if you don’t see it). You can get our contact info from the password email, text message, website, or from our app. We’re available all day over call, chat, and email. Lastly, this is a self-guided tour, not a guided one. There is no guide to meet at the starting place. The starting place is simply the starting location of the self-guided tour. Please be sure to follow the 4 Steps laid out in the password email, which explains what to do.

This is a self-guided tour and not a shuttle ticket, as described above. It is possible to enjoy this tour while visiting Zion via any vehicle (car, shuttle, bike, RV) but we don’t provide that transportation — this is only a tour. Nevertheless, we are always happy to refund if the experience wasn’t a great one. Please contact us with your booking receipt.

This is an audio tour and not an entrance ticket, as clearly written in the description. Nevertheless, we can always issue a refund if you email us.

Zion’s Floor of the Valley is accessible by car, bike, or shuttle — and this audio tour works on all three. East Zion is only accessible by car. Visitors who prefer to drive should note the park’s restrictions and ensure they have permission (see the park’s website, as described). Nevertheless, we are happy to issue a refund for any experience that wasn’t great. Please email us with your receipt.