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Zurich City Tour Experience

star-3.5154 Reviews
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Zürich, Switzerland
Zurich City Tour Experience
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Zurich City Tour Experience
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From $37.15

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
Mobile ticket
iconOffered in: English and 10 more

Overview

If you want to experience all of the outstanding things Zurich has to offer in a single sightseeing outing, this is the tour package for you. Experience the town on this unique city tour with detailed commentaries in one of eleven languages: English, French, German, Spanish, Italian, Portuguese, Japanese, Russian, Chinese, Arabic, and Hindi.  The air-conditioned Panorama bus takes you on a 100-minute round trip to the sights of Switzerland’s largest city. The route leads across the famous Bahnhofstrasse and the banking center of the lake with a view of the snow-capped mountains, part of the old town with its magnificent guild houses and the churches St. Peter, Grossmünster and Fraumünster. You’ll see the university quarter and the residential area Zürichberg, the National Museum and the Kunsthaus. At the two most scenic viewpoints we will make a short photo stop.
  • Tour of Zurich on the Zürich Reinvented Trolley Experience
  • Travel through parts of pretty Zurich Old Town to see Munster Square
  • Admire hillside villas on the Zurichberg and stunning Alpine peaks from the lakeside
  • A most comprehensive city tour with audio-guided commentary in 11 languages
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From $37.15

Lowest Price Guarantee
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Transport by reinvented Trolley
Audio guided commentary with 11 languages
Wifi on board
Food and drinks
Hotel pickup and drop-off
Gratuity to driver
Bus Station , 8005 Zürich, Switzerland
Open in Google Maps

Bus Terminal Sihlquai is located 200 meters behind Zurich HB (central station). IMPORTANT: When using GPS - please type in ‘Limmatstrasse 5, 8005 Zürich’. You can find our Gray Line check-in booth right at the first parking lot.

This activity will end right where it started.
Select a start time to suit your schedule and then climb aboard the reinvented Trolley on an environment friendly trip at the centrally located Sihlquai Bus Terminal in Zurich. 

Cruise past popular attractions like the sophisticated shopping district of Bahnhofstrasse, a place considered one of the world’s best shopping areas, and the architecturally rich university district. Admire from the outside the Church of Our Lady (Fraumunster); enjoy the pretty buildings of Limmatquai; and admire the exterior of some of the world’s finest museums. 

Capture photographs of the charming Old Town as you travel towards opulent hillside villas backed by the sky-piercing summits of the Alpine mountains. Enjoy a moment of tranquility beside the glittering Lake Zurich and then return to your original departure point, where the tour concludes.
Itinerary
Stop At:  
Zürich, Bus Station
Choose a start time to suit your schedule, and hop aboard our ‘reinvented Trolley’ at the Sihlquai Bus Terminal in central Zurich to begin your tour.
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Admission Ticket Free
Pass By:  
Bahnhofstrasse
While listening to fun facts and entertaining commentary from your audio guide, take in top city attractions including the famous shopping street called 'Bahnhofstrasse'.
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Pass By:  
Paradeplatz
The route leads accross Paradeplatz - the banking center of Zurich and continues along the lake.
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Stop At:  
Lake Zurich
At Hafen Enge we have a 10 minutes photo stop. Take in some panoramic views of soaring alpine peaks from your vantage point by the lakeside.
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Duration: 10 minutes
Admission Ticket Free
Pass By:  
Old Town
You will see part of the old town with its magnificent guild houses and famous churches.
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Pass By:  
Grossmunster
St. Peter, Grossmünster and Fraumünster to state three of them.
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Stop At:  
Fraumunster Church
Close to Fraumunster church with its beautiful stained-glass windows we will have another photo stop for 10 minutes. (no entry to the church)
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Duration: 10 minutes
Admission Ticket Not Included
Pass By:  
Zürichberg
Pass by the university quarter and the residential area Zürichberg to marvel at beautiful hillside villas.
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Pass By:  
Landesmuseum
After roughly 1.5 to 2 hours exploring Zurich on board the 'reinvented Trolley', your tour will find an end. Pass by the National Museum and finish your tour at the bus parking Sihlquai.
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  • Confirmation will be received at time of booking
  • Confirmation for this product will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • no health restrictions.
  • This tour/activity will have a maximum of 60 travelers
  • OPERATED BY Hans Meier Tourist AG - Gray Line Zurich
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Zurich City Tour Experience?
A:The policy on face masks and attendee health is:

  • Face masks provided for travelers
See all safety measures taken by Zurich City Tour Experience.
Q:
What is the policy on sanitization during Zurich City Tour Experience?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Transportation vehicles regularly sanitized
See all safety measures taken by Zurich City Tour Experience.
Q:
What measures are being taken to ensure staff health & safety during Zurich City Tour Experience?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Zurich City Tour Experience.

Traveler Photos

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Traveler Tips

  • "City tour Great way to see city parts not easily got to by walking." See review
  • "I discovered heaps of sites and interesting points I wouldn’t have known to visit and the short stops were a great opportunity to stretch ones legs and take some photos." See review

Reviews

3.5
star-3.5
154 Reviews
5 stars
58
4 stars
38
3 stars
27
2 stars
13
1 star
18

Reviews by Viator travelers

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Showing 1-10 of 154 reviews
star-1
Great city but horrible trip to show it
Rajinder_R
, Jun 2022
I wouldn’t recommend this trip. It’s too short. Driver had a short-temper. He did not provide any information where trip will end and how would you get back. He dropped us on the side of the road and pointed to the boat cruise and left. He didn’t even give us the tickets that we purchased and we have to purchase again. Horrible experience.
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star-5
Excellent first new comers to Zurich
kuchakulla_R
, May 2022
Excellent They were happy to serve us even with 2 of us in the bus Hope tourism picks up soon Difficult for lot of businesses after last 2 years of Covid
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star-3
The need for an open top bus tour is a must.
Helen_K
, May 2022
The bus got stuck in traffic and wasn’t entertaining and given the fact it was a beautiful sunny day, having an open top bus tour would have meant a bit of sun, even if the information on the headset wasn’t awe inspiring.
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star-4
Nice tour
Mahitha_R
, May 2022
It was a vey nice way to see the whole of Zurich in a short time. Very informative as well. The best part was that my husband & me were the only people in the entire bus!
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1 traveler found this review helpful
star-5
Excellent
Elham_B
, May 2022
Excellent tour and the tour guide was very nice person. We really liked the tour. He was very friendly
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star-4
Nice tour for a layover in Zurich
Marlene_W
, Apr 2022
My daughter had a 12-hour layover in Zurich so we booked this tour for her. It was easy to get to from the Zurich airport. She told us it was very nice and she enjoyed it very much. The only suggestion I would make for improvement is a slightly longer tour, or add more tour times to the longer trip. But other than that, this was a good value.
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icon Response from Host , Apr 2022
Thank you for your kind words, we are pleased that your daughter liked the Zurich Experience City tour during her layover in Zurich. Actually we offer our city tour in combination wiht a 1.5 hour cruise or wiht an train ride to Uetliberger Top of Zurich which adds up the tour to 4 hours.
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star-5
Our driver was awesome,...
Velislava_M
, Apr 2022
Our driver was awesome, very attentive and polite. It was just me and my Mom in the bus and we enjoyed it
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icon Response from Host , Apr 2022
Thank you for your kind words, we are pleased that you liked the Zurich Experience City tour and our driver's VIP service.
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star-4
great tour, but, only 1 hour 30 something minutes
Ole_S
, Apr 2022
The english recorded speak is unfortunately outdated so please add and made it more up to date, the driver was ok, but tour only 1 hour 35 minutes
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icon Response from Host , Apr 2022
Thank you letting us have your impression of the Zurich Experience City Tour. We regret that the tour is shortened to something around 1.5 hours. We wish to explain that during the 2022 season we will have to face a large road construction in the insurance quarter, you surely saw it on the city tour when we past by, and the planned stop at the lake cannot be made there. Alternatively we make the stop at the Lake Promenade but there are only three coach parking lots and should there be no more free space then we will have to do without this stop. The other stop in the Old Town can be made because there is a particular parking for the city tour bus only. What surprises me a lot is that you mention that the commentary is 'outdated' could you please explain what you mean because a special care is taken on an always up-to-date commentary and from time to time updates are made.
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star-5
Nice introductory tour
Greg_P
, Apr 2022
Excellent way to get a lay of the land, without having to brave the elements. Our family was able to learn about the most popular sites and history of the city from warm seats on the bus.
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icon Response from Host , Apr 2022
Thank you we appreciate your kind words and that you liked the 'Zurich Experience' City Tour.
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star-3
Highlights of Zurich
Jean_A
, Jan 2022
It was an easy way to see the highlights of Zurich. However, there is only an audio guide you listen to and a bus driver. The tape and the bus were not always in sync. The audio tape is telling you to look at something that you have already passed or have not yet reached. The bus driver was also grouchy and non-communicative. He was a good driver.
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icon Response from Host , Jan 2022
I am sorry to hear that you were not happy with this city tour. According to your description, it seems, as it does NOT concern our 'Zurich City Tour Experience', because our city tour is operated in a special vehicle equipped with a modern audio-guide system. Our guests can choose from 11 languages and the GPS system guarantees that the correct commentary is played at the right spot. We would be pleased to welcome you on our tour, next time when you are in Zurich to convince you of our services. Best regards / Madeleine
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star-1
Never found the starting...
George_M
, Sep 2021
Never found the starting location in time (poor address on our voucher) so we missed the trip. Something more accurate than 8005 Zurich (turns out to be an area code) would have helped.
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icon Response from Host , Oct 2021
We regret the problem you were facing but wish to point out that on the booking/voucher it says Departure point. Bus Station, 8005 Zurich. This is correct and but when only '8005 Zurich' is searched/googled than you get the information of the area 8005 and not the bus terminal. Our tours are leaving from the Bus Terminal, which is centrally located just 200 meter behind Zurich-HB (main railway station). We would have assisted you in finding the spot if you would have called us.
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1 traveler found this review helpful
star-5
Good History Tour
Shae
, Mar 2020
It was really nice learning about Zurich’s rich history and really fast to get to my on a layover. The address on the site isn’t a complete address which did make it a little difficult to get dropped off. It would’ve been nice to have the address to the Starbucks that the site references. My Uber driver got lost.
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star-5
Very informative and fun!
Madeline_D
, Feb 2020
Very informative tour. Learned so much and saw a lot of the city. Great if you’re only in Zurich for a couple of days and want to see everything, quickly. Loved that we had two stops to get out and take pics by the water. Highly recommend!
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star-4
Zurich city tour
Sampah1234
, Dec 2019
Tour is giving a basic idea about the city and important places and significance about them in a short time period
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star-3
Just Average
jonathan_kilgore
, Nov 2019
Was an okay time, but basic info and boring to the point that we ended up getting off the bus early.
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star-1
Disappointing
ruy2930
, Oct 2019
No proper address mention on the website or printed on ticket. We have to call Viator and was referred to the local vendor to give us the instruction of the meeting place. When the tour ended, we were just dropped off on the opposite street not as advertised on the website. Giving us so much inconvenience to walk back to the terminal specially to people with mobility issue like my wife and to people waiting to pick us up. Took us 10-15 min to walk back. For your info: Tour date was October 20th 2pm tour. Please specify more clearly and advise the driver to bring us back to the terminal as advertised. Very upsetting.
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2 travelers found this review helpful
star-5
City tour
Sally S
, Sep 2019
City tour Great way to see city parts not easily got to by walking. Information given was very well presented
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star-5
fintastic tour
Donavan_W
, Aug 2019
We enjoyed a wonderful tour around Zurich on a drizzly Monday morning, learning lots of history in a fun and memorable way. Listening to his talks, the city and its people really came alive for us. Thanks so much.
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star-4
Quick Zurich tour for people with little time.
Agnes_B
, Aug 2019
It was a great quick tour of the city. I highly can recommend it if one wants to get the overall picture and has a limited time. there was a little confusion and the start of the tour as it looks like two companies are offering the same tour starting at the same place, but it was well handled. Our tour guide was friendly and knowledgeable.
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star-4
Tour was good
Amjad_N
, Aug 2019
It was raining on the day we did thr tour. Tour was good and informative. However, the driver of the bus was not polite.
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